- #retail Retail stock fell today (The Motley Fool)
The exacerbated Coronavirus impacts US retail companies in 2 different aspects. First, These companies depend on Chinese manufacturers for everything from apparel, to furniture and electronics. Then the outbreak has the potential to upset the supply chain and delay shipments. Moreover, many of the top retailers count on international tourists (esp Chinese visitors) for a significant part of its business. Therefore, when China suspends all in and out flights, sales are expected to go down.
- #tech IBM stocks plunged by 5% today (The Motley Fool)
The reason: IBM announced the leave of their CEO, Virginia Rometty this April. Rometty has made bold changes to IBM, building up its hybrid cloud, security, AI,…but lost 22% of its stock :)) why S&P 500 increases by 15%.
- #analysis Why Some Platforms Thrive and Others Don’t (HBS)
Whether or not a digital platform can thrive depends on its ability to manage five fundamental properties of networks: networks effects, network clustering, risk off disintermediation, vulnerability to multi-homing, and bridging to multiple networks
The strength of network effects grows when firms leverage from same-side (“direct”) network effects to cross-side (“indirect”) network effects. Direct network effects mean the value of service simply goes up/ as the number of users goes up. For instance, at the beginning of Amazon, as the number of products on the site increased, users became more likely to visit Amazon. Indirect network effects mean the value of the service increases for one user group when a new user of a different user group joins the network. Since Amazon’s marketplace allowed third parties to sell products to Amazon users, it generated cross-side network effects, in which buyers and third-party sellers attracted each other, then the added value started to grow more disruptively.
The more a network is fragmented from local clusters and isolated from one another, the more vulnerable a business is to challenges. Taking Uber, for example, the fact that its drivers in each area care only about in-town riders makes it easy for another carpooling competitor such as Lyft to dominate the market in another city in which Uber has not strengthened its network. Airbnb, differently, is one large, global cluster because travelers do not care much about the number of Airbnb hosts in their home cities but in their planned-to-visit cities. Therefore, breaking into Airbnb’s market becomes much more costly.
Disintermediation can be a big problem for any platform that captures value directly from matching or by facilitating transactions. Homejoy was shut down after 5 years because of this issue when a customer stopped returning to the platform after they found a good period-hired house cleaner. To address these risks by enhancing the value of conducting business on their platforms such as providing insurance, payment escrow or communication tools. Others, like Alibaba, chose to capture value through other streams: advertising revenues and sales of storefront software that helps merchants manage their online businesses
Some measures could be taken to tackle “multi-home” when users or service providers form ties with multiple platforms at the same time and makes it difficult for a platform to generate a profit from its core business. For example, Uber and Lyft provided drivers new requests for pickups very close to current passengers’ drop-off location, reducing the drivers’ idle time and hence the temptation to use other platforms. Another example could be the video game industry, in which console makers often sign exclusive contracts with game publishers or increase subscription services price to reduce players incentives to multi-home.
In many situations, the best growth strategy for a platform may be to bridge different networks to one another. Alibaba successfully bridged its payment platform, Alipay, with its e-commerce platforms Taobao and Tmall, providing a much-needed service to both buyers and sellers and fostering trust between them. Alibaba has also taken advantage of transaction and user data from Taobao and Tmall to launch new offerings through its financial services arm, Ant Financial—including a credit-rating system for merchants and consumers. These networks mutually reinforce one another’s market positions, helping each network sustain its scale.
When evaluating an opportunity involving a platform, investors should analyze the basic properties of the networks: ways to strengthen network effects, and the feasibility of minimizing multi-homing, building global network structures and using network bridging to increase scale while mitigating the risk of disintermediation.